Updated October 10, 2026
Diffi Support
Help
Email support@diffi.app for access, import, credit or data deletion issues. Operator: Lucas del Río. Include your X username, platform, app version and a description. Do not send passwords, tokens, card details or your full X archive.
Purchases
If the store confirmed payment but credits are missing, open Packs and verify purchases before paying again. If it persists, include the transaction ID without sensitive payment details. Request refunds from Apple or Google, depending on the store.
Pending operations
Do not blindly repeat a deletion with an uncertain result. Check its status and contact support. If an operation is in progress when deleting your account, wait a few minutes and retry; contact support if it persists.
Privacy
Use the links on this page to read the privacy policy or request deletion.